Wednesday, November 28, 2012

Spotlight on the Spotter Kit

Bad things happen to good carpet - a sad reality; nevertheless, it's true.   "Bad things" seem even worse when they happen to freshly-cleaned carpets.  If you find yourself with just a spot or two that need some attention, why not try one of our spotter kits?  Formulated to treat those spots that occur in between cleanings, the Zerorez Spotter Kit comes with free refills for life (with your regularly scheduled cleaning).  The best part is that the spotter kit can be used for more than carpet; it can also be used on tile and grout.  We've even had a client tell us that she has used it to pre-treat her clothing before it goes in the washer (no guarantees on that one)!

The trusty Zerorez Spotter Kit comes with a spray
bottle and 16oz. of the same chem-free powder that
 we use to pre-treat your carpet!

"Most home cleaning and spotting kits are full of soap! You squirt some liquid onto the spot and it disappears, only to return a week or two later. There is a simple reason for that, most commercial spotters are full of soap, and when you squirt them into the carpet or upholstery, you have just created a dirt magnet that guarantees your spots will return.
Why not order a Zerorez spotter kit instead? The kit comes with our concentrated ChemFree® powder that should last you two years or more, plus a handy mixer-sprayer bottle. It is the same product your Zerorez technician pretreats your carpet with, it contains no soap or detergents that cause spots to return, and it is fabulous for spots and stains of all kinds. Plus, with a Zerorez spotter kit you avoid putting a product into your carpet that may cause family members to have chemical sensitivities or reactions. With a Zerorez spotter kit, spots don’t come back, and you don’t have to worry about negative chemical reactions. Ask your Zerorez technician about a Zerorez spotter kit today."

For trickier spots (like the ones Mittens or Buster might leave), we also have Zero-Stink, an enzyme to treat strong, protein-based stains.

Zero-Stink

Yes, the spotter kits are perfect for touch-ups, but if you are need of some serious cleaning before the holidays, be sure to visit the Zerorez website and call our office at (866)937-6739.


ZEROREZ SoCal
www.zerorezsocal.com
(866)937-6739

Wednesday, November 21, 2012

Happy Thanksgiving!

Zerorez wishes you and your family a very Happy Thanksgiving!  We hope you enjoy your holiday with plenty of food, fun, and family.

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We know that even the most beautiful, serene family celebrations can sometimes turn from this:

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Into this:

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If your holiday celebration leaves your carpet, tile, wood floor, and upholstery looking a little worse for wear, don't forget that Zerorez is happy to help and can soon be there.  For some post-Thanksgiving clean-up, please remember to call us at (866)937-6739.


ZEROREZ SoCal
www.zerorezsocal.com
(866)937-6739

Thursday, November 15, 2012

Get to Know Your Technician: Dana


It is our goal to make you feel totally comfortable with the Zerorez representative that you're inviting into your home.  Therefore, every month we plan on introducing you to one of our hard working technicians so you can "Get to Know Your Technician."  This month we feature Dana.


NAME: Dana

WHERE ARE YOU FROM?: Southern California

TERRITORY: Los Angeles and surrounding environs

HOW LONG HAVE YOU BEEN WITH ZEROREZ?: 6 months

WHAT IS YOUR SPECIALTY?: Carpet & Upholstery

DO YOU HAVE A FAVORITE TV SHOW?: True Blood



WHAT'S THE BEST PART ABOUT WORKING FOR ZEROREZ?: Being rewarded for a job well done.

Let us show you what a great job Dana and his fellow technicians can do!  Please call our office or visit our website for more information and to book an appointment.


ZEROREZ SoCal
www.zerorezsocal.com
(866)937-6739

Thursday, November 8, 2012

Email of the Month: November

It's that time again when we get to celebrate our victories in service excellence!  Every month we want to bring you just one example of a positive response from a satisfied client; this one seemed great from beginning to end.


"I will not use any other company other than Zerorez! Having experienced less than mediocre service, and staff, with other cleaning companies, the customer service is exemplary at Zerorez! From the initial phone appointment, to the emails, to the follow-up reminder calls, every company should take a leaf from your book in professionalism and down right "nice!" I have now used Zerorez for the third time, and have been equally pleased and impressed with your total package each time, establishing that this is not a fluke, but a practice representing your company. Bravo!"


If you are looking to get your carpets cleaned by a "professional" cleaner with "exemplary" service, then please visit our website or call our office at (866)937-6739.  Don't forget to ask about our specials!




ZEROREZ SoCal
www.zerorezsocal.com
(866)937-6739