Ring In the New Year the Zerorez Way!

It's almost time!
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Wouldn't it be great to ring in the new year with only the sweet memories of your holiday festivities (rather than the physical evidence of spilled drinks, foot traffic, and food messes)?  Zerorez can erase almost any trace of your holiday merriment.  We have extended our Holiday Carpet Cleaning Special through the end of 2012 and invite you to take advantage of the unprecedented savings.  Start the new year with a clean slate the Zerorez way.  Please visit the Zerorez website or call our office at (866)937-6739.  We wish you a very safe, happy, and clean New Year!

ZEROREZ SoCal

www.zerorezsocal.com
(866)937-6739

Happy Holidays!

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From all of us at Zerorez to all of you, we wish you a very happy and healthy holiday season.  For the most part, we are booked solid through the Christmas holiday, but we are ready and willing to assist with all of your post-holiday clean up!  There is still time to take advantage of our Holiday Special (we need to hear from you by December 22, 2012 to qualify).  Please call us at (866)937-6739.

ZEROREZ SoCal
www.zerorezsocal.com
(866)937-6739

Get to Know Your Technician: Brett

It is our goal to make you feel totally comfortable with the Zerorez representative that you're inviting into your home.  Therefore, every month we plan on introducing you to one of our hard working technicians so you can "Get to Know Your Technician."  This month we feature Brett.

NAME: Brett

WHERE ARE YOU FROM?: Long Beach, CA

TERRITORY: Orange County and surrounding environs

HOW LONG HAVE YOU BEEN WITH ZEROREZ?: 5 years

WHAT IS YOUR SPECIALTY?: Carpet & Hard Surface cleaning

DO YOU HAVE A FAVORITE TV SHOW?: Lakers Basketball

WHAT'S THE BEST PART ABOUT WORKING FOR ZEROREZ?:  Meeting new people each day.

Let us show you what a great job Brett and his fellow technicians can do!  Please call our office or visit our website for more information and to book an appointment.


ZEROREZ SoCal
www.zerorezsocal.com
(866)937-6739

Email of the Month: December

If it is wrong that we are proud of our excellent technicians and our superior methods, then we don't want to be right.  This recent email from a satisfied client is the type of review that sustains our belief that Zerorez is the only way to clean!

"This was my first time with Zerorez.  I love how clean Gil was able to get my carpet - love that there is no soapy residue and my carpet was not "crunchy" when it dried - love that Gil was here on time as scheduled and was so courteous and professional.  I will most definitely use your company again - and again.  You should see how clean my carpet is!  I didn't think it was possible.  I was at the point that I wanted to just rip all of the carpet out - better than looking at the stains traffic areas that NEVER EVER came clean (with other carpet cleaners).  I mentioned some of the spots to Gil, but mostly just left him to do what he could - figured he would see things for himself.  Previous carpet cleaners have told me that nothing could be done about the stains/traffic areas that remained after they "cleaned" the carpet.  Not Gil, though, he actually cleaned them without giving me any excuses!  And they stayed clean after the carpet dried!  So - if you haven't noticed - I am more than pleased with my Zerorez experience.  Thank you.  Thank you.  Thank you Zerorez (and Gil)!"

Please let us show you the Zerorez difference by calling us at (866)937-6739.

ZEROREZ SoCal
www.zerorezsocal.com
(866)937-6739

Happy Thanksgiving!

Zerorez wishes you and your family a very Happy Thanksgiving!  We hope you enjoy your holiday with plenty of food, fun, and family.

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We know that even the most beautiful, serene family celebrations can sometimes turn from this:

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Into this:

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If your holiday celebration leaves your carpet, tile, wood floor, and upholstery looking a little worse for wear, don't forget that Zerorez is happy to help and can soon be there.  For some post-Thanksgiving clean-up, please remember to call us at (866)937-6739.


ZEROREZ SoCal
www.zerorezsocal.com
(866)937-6739

Happy Halloween!

Are the ghosts of Halloween's past coming back to haunt your carpet?  Has your Mad Monster Party left your home looking like a Haunted House?  

Then don't forget to call us to qualify for our pre-Holiday Carpet Cleaning Special - two rooms of carpet for $139 (pretreating, cleaning, protectant, and tax included + $11 fuel charge).

Be sure to inquire about our other services too - tile, wood floors, upholstery, air ducts, granite counters, and more!

HAPPY HALLOWEEN!

ZEROREZ SoCal
www.zerorezsocal.com
(866)937-6739

Get to Know Your Technician: Keith

It is our goal to make you feel totally comfortable with the Zerorez representative that you're inviting into your home.  Therefore, every month we plan on introducing you to one of our hard working technicians so you can "Get to Know Your Technician."  This month we feature the Operations Manager for our Orange County base, Keith.

Keith's picture is actually featured on his truck as one of "The guys that drink the water."

NAME: Keith

WHERE ARE YOU FROM?: Huntington Beach

TERRITORY: Orange County and surrounding environs

HOW LONG HAVE YOU BEEN WITH ZEROREZ?: 7 1/2  years

WHAT IS YOUR SPECIALTY?: Satisfying our clients and their needs including all carpet and hard surfaces - pretty much anything in your home.

DO YOU HAVE A FAVORITE MOVIE?: The Hangover

WHAT'S THE BEST PART ABOUT WORKING FOR ZEROREZ?:  Working for a company that truly believes in quality work and puts the "service" in customer service - hard, honest work!!!

Let us show you what a great job Keith and his fellow technicians can do!  Please call our office or visit our website for more information and to book an appointment.


ZEROREZ SoCal
www.zerorezsocal.com
(866)937-6739

"We'll Drink the Water"

At Zerorez, "We'll drink the water," is more than just a catchphrase; our technicians will actually drink the water that we use to clean your home.

The times that we are called upon to prove our claim may be few, but the very fact that we can drink our water does a lot to set us apart from other companies in the industry.  This was brought to light recently when one of our customers related to us a case of mystery, intrigue, and mistaken identity.

It all began when our customer went online and accidentally booked a service call with another carpet cleaner.  GASP!  When their technician arrived, she didn't recognize the truck or the uniform as standard Zerorez-issue.  Unwilling to let the technician perform the service until she knew it was going to be up to Zerorez standard, she asked the only question she could that would absolutely distinguish this company from Zerorez.  She asked the technician, "Will you drink the water?"  The incredulous stare she received in response to her query was answer enough, and she sent the other company away.  After a quick phone call to one of our friendly, call center operators, a Zerorez appointment was booked.  Just know that when you book a an appointment with Zerorez, we will not send out an under-trained subcontractor; you will always have a Zerorez technician in a Zerorez uniform driving a Zerorez truck or van.

The lesson here is, be careful with whom you schedule your appointment.  Many other companies will include "zerorez" or "zero residue" as search words to help promote their online presence but  that alone will not provide the Zerorez difference.  We are always working on updating our software and increasing the efficiency with which we book our appointments.  We are currently accepting appointment inquiries through our website, but to maintain the personal touch, we are still booking appointments exclusively with our call center operators at (866)937-6739.  If you have any questions, please feel free to contact us either way; we look forward to hearing from you soon.

Until then, remember the "drink the water" difference!

ZEROREZ SoCal
www.zerorezsocal.com
(866)937-6739